Privacy Policy
Last updated June 2026
This Privacy Policy explains how Calyx Clothing collects, uses, and protects the information you share with us when you visit our website, create an account, or place an order. We are committed to handling your personal data responsibly and in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
By using our website, you consent to the practices described in this policy.
Information we collect
We collect information you provide directly, such as your name, phone number, delivery address, and order details when you sign in or check out. We also collect limited technical information automatically — such as device type, browser, and pages viewed — to keep the site secure and improve your experience.
Sign-in uses a one-time password (OTP) sent to your mobile number; we do not store your password.
How we use your information
We use your information to process and deliver your orders, provide customer support, send order and delivery updates, prevent fraud, and — where you have opted in — share news about new arrivals and offers. We do not sell your personal information.
Payments
Payments are handled by our payment partners over secure, encrypted connections. We do not store your full card details on our servers; card and UPI data are processed by PCI-DSS compliant payment gateways.
Sharing with service providers
We share only the information needed with trusted partners who help us run the store — for example, delivery couriers, payment gateways, and SMS providers. These partners are permitted to use your information solely to perform services for us.
Cookies
We use cookies and similar technologies to keep you signed in, remember your cart and wishlist, and understand how the site is used. You can control cookies through your browser settings, though some features may not work without them.
Data retention
We keep your personal information for as long as your account is active or as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your rights
You may access, correct, or request deletion of your personal information, and withdraw consent for marketing messages at any time. To make a request, please reach us through our Contact page.
Security
We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's privacy
Our store sells children's apparel, but accounts and purchases are intended for adults. We do not knowingly collect personal information directly from children.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Please review it periodically.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, please reach us through our Contact page.
Questions? Visit our contact page.